3. Overview (Main terms, in a nutshell)

Only registered users may buy and sell on Flexi Future. In registering for an account, you agree to provide us with accurate, complete and updated information regarding your business or personal details, and update such details as required, without undue delay. In addition, you must not create an account for fraudulent or misleading purposes. You are solely responsible for any activity on your account and for maintaining the confidentiality and security of your password. We are not liable for any acts or omissions by you in connection with your account.

Projects on Flexi Future may be offered at a base starting price of $1. Flexi Future reserves the right to set a higher base starting price in certain categories, Sellers determine their Project pricing, at their sole discretion.

Buyers pay Flexi Future in advance to create an order (see Payment Terms).

Orders are purchased through the Order button found on a Seller’s Project page or through a Custom Offer.

For fees and payments please read the Payment Terms.

Sellers must fulfill their orders, and may not cancel orders on a regular basis or without cause. Cancelling orders will affect Sellers’ reputation and level.

Sellers gain account levels based on their performance metrics. You can read more about it in the Levels section below.

Users may not offer or accept payments using any method other than placing an order through FlexiFuture.com.

When purchasing a Project, Buyers are granted all rights for the delivered work, unless otherwise specified by the Seller on their Project page. Note: some Projects charge additional payments (through Project Extras) for Commercial Use License. See our “Ownership” and “Commercial Use License” sections below for more information.

Flexi Future retains the right to use all delivered work that the user has agreed to include and is published as part of a review, and Logo Designs for Flexi Future marketing and promotion purposes.

We care about your privacy. You can read our Privacy Policy here.

Flexi Future offers its users the Logo Maker, which allows certain Sellers to offer various original logo designs for Buyers to adjust and customize per their own specific needs, using special automated design tools. Through the Logo Maker, Buyers purchase full commercial use rights to the Logo Design embedded with their brand name.

 If you are buying on Flexi Future Pro, an end-to-end solution for businesses with curated freelance talent, please refer to Flexi Future Pro Terms of Service available here.

Sellers create Projects on Flexi Future to allow Buyers to purchase their services.

Sellers may also offer Custom Offers to Buyers in addition to their Projects.

Each Project you sell and successfully complete, accredits your account with a revenue equal to 80% of the purchase amount.

Flexi Future accredits Sellers once an order is completed. See our "Orders" section below for a definition of a completed order.

For more information about receiving payments, fees and taxes see the Payment Terms.

Sellers may not promote their Projects or any Flexi Future content via the Google Ads platform.

The Seller's rating is calculated based on the order reviews posted by Buyers or Pro Account Team Members (for Flexi Future Pro). High ratings allow Sellers to obtain advanced Seller levels. In certain cases, exceedingly low ratings may lead to the suspension of the Seller’s account (see Levels section below).

Sellers are responsible for obtaining a general liability insurance policy with coverage amounts that are sufficient to cover all risks associated with the performance of their services.

If you declare yourself to sell on Flexi Future for purposes relating to your primary job or profession, you will be considered as a "Business Seller" and the following additional term will apply to you: (i) upon creating a Project or upon our request, Business Sellers, will be required to submit the following information and documents to Flexi Future: (a) name, address, telephone number and email address; (b) copy of an identification document (e.g. identity card, passport) or other electronic identification as may be required by us; (c) payment details; (d) trade registration number or equivalent means of identification and the trade register in which the Business Seller is registered (if applicable); (e) self certification by the Business Seller committing to only offer products or services that comply with the European Union applicable regulations; and (f) upon our request, further appropriate documents that prove the information provided. (ii) If a Business Seller fails to provide this information and documents within a given reasonable deadline, Flexi Future may restrict or suspend the account.

4.2 Projects®

Sellers are allowed to post a select amount of active Projects based on their level status, as further detailed here.

Projects created on Flexi Future are User Generated Content.

Projects and/or users may be removed by Flexi Future from the Site for violations of the Terms, which may include (but are not limited to) the following violations and/or materials:

Illegal or fraudulent services

Copyright Infringement, Trademark Infringement, and violation of a third party's terms of service reported through our Intellectual Property Claims Policy found here

Adult oriented services, pornographic, inappropriate/obscene

Intentional copies of Projects

Spam, nonsense, or violent or deceptive Projects

Projects misleading to Buyers or others

Reselling of regulated goods

Offering to prepare academic works on behalf of Buyers

Low quality services or deliveries

Promoting Flexi Future and/or Flexi Future Projects through activities that are prohibited by any laws, regulations, and/or third parties' terms of service, as well as through any marketing activity that negatively affects our relationships with our users or partners.

Projects that are removed for violations mentioned above, may result in the suspension of the Seller’s account.

Projects that have been permanently removed for violations are not eligible to be restored or edited.

Projects may be removed from our listings due to violations of our Terms, poor performance and/or user misconduct.

Projects may include website URLs to pre-approved URL-patterns contained within the Projects description and requirements box. Projects containing websites promoting content, which violates Flexi Future’s Terms, will be removed.

Projects are required to have an appropriate Projects image related to the service offered. Sellers must deliver the same quality of service as shown on their Projects images. Recurring deliveries that don’t match the quality shown on the Projects images may lead to the Seller’s account losing Seller status or becoming permanently disabled.

Projects may contain an approved Project Video uploaded through the Project management tools available on Flexi Future, as further described here.

Statements on the Project Page that undermine or circumvent these Terms are prohibited.

Eligible Projects may set up Project Packages to offer their services in structured formats with multiple price points for the selected Project.

Certain categories are available only to Pro Freelancers to create Projects. If you are not a Pro Freelancer, creating a Project for services available to Pro Freelancers only may result in removal of your Project.

4.3 Project® Extras

Project Extras are additional services offered on top of the Seller’s Project for an additional price defined by the Seller.

Project Extras may be removed for violations of our Terms. For specific terms, please see the Projects section above for a list of services that violate our Terms. Gigs are subject to be removed due to violations found in Project Extras.

Services offered through Project Extras must be related to the base service and part of the deliverables on the Order.

Project Extras may cover different categories of services that are components to a higher quality delivered service.

Sellers have the option to extend the duration of an Order for each Project Extra that is added to the Order. This is to cover the time needed to complete the extra service.

4.4 Levels

Our level system empowers Sellers with metrics demonstrating what drives their progress. As Sellers gain more experience on the platform and advance to higher Levels, they will be eligible for new benefits and tools.

Flexi Future Sellers can gain account levels based on their activity and performance metrics. For Top Rated Seller Level (TRS), eligibility is also based on manual evaluation. Details about the level criteria and the relevant performance metrics can be found here.

In certain categories, the TRS evaluation process may require sellers to complete mandatory tests or other verification steps.

Flexi Future may update the level criteria and the benefits and tools per level from time to time.

Violations of these Terms, may result in your account being placed on hold from progress in the leveling system, excluding your account from participation in the leveling system and/or affect your eligibility to certain benefits and tools.

4.5 Pro Freelancers

Pro Freelancers are pre-vetted and hand-selected professionals vetted by Flexi Future. Applying for Flexi Future Pro is open to everyone: new and existing Freelancers.

Pro Freelancers eligibility is constantly evaluated by Flexi Future to ensure that the quality standards and expectations of the Pro Freelancer selection is kept. Flexi Future retains the right to change a Pro Freelancer status in light of such evaluation. In addition, Pro Freelancers who cannot maintain their high quality service through a severe drop in ratings, stop delivering on time, increase cancellation rate or violate our Terms, also risk losing their Pro status and the benefits that come with it.

As part of Flexi Future Business Solutions, Pro Freelancers public profile will also be featured on Flexi Future Enterprise catalog.

4.6 Seller Features

Flexi Future Sellers have access to several exclusive features that help customize the way their services can be offered.

Custom Offer

Sellers can send Custom Offers addressing specific requirements of a Buyer.

Custom Offers are defined by the Seller with the exact description of the service, the price and the time expected to deliver the service.

Custom Offers are sent from the conversation page.

Services provided through Custom Offers may not violate Flexi Future’s Terms.

Project Milestones

Project and Custom Offers above $100 may include up to six project milestones, the minimum amount for each milestone is $50 and the project should include at least two milestones. Each milestone is paid and delivered separately in accordance with each Project or Custom Offer’s description and timelines.

Once a milestone is delivered and marked as completed, Buyers may choose to either continue with the Order and pay for the next milestone, or to stop the Order. If Buyer does not pay for the next milestone within 10 days of acceptance of previous milestones, the Order under the next milestones will not start. A milestone will be automatically marked as complete if no acceptance or request for modification were submitted within 8 days after being marked as Delivered, however, in such case all further milestones will not start.

Project Subscription

Eligible Sellers may offer Buyers a fixed term subscription for a specific Project (the “Gig Subscription”). During the Project Subscription term, Seller will deliver one Order of the same Project on a recurring basis, as agreed between the Seller and Buyer.

Buyers may cancel future Orders under the Project Subscription before payment is made for such future Orders. In such case, the Orders under the Project Subscription will be cancelled, as applicable. Once payment is made, Flexi Future’s Order Cancelation policy under the Payments Terms will apply.

Sellers may cancel the Project Subscription up to 10 days before the next consecutive Order. Otherwise, Flexi Future’s Order Cancelation policy under the Payments Terms will apply.

4.7 Shipping Physical Deliverables

Some of the services on Flexi Future are delivered physically (arts and crafts, collectable items, etc.). For these types of Projects, Sellers may decide to define a shipping pricing factor.

Gigs that include a shipping pricing factor must have physical deliverables sent to Buyers.

Shipping costs added to a Project only pertains to the cost Sellers require to ship physical items to Buyers.

Important: Buyers who purchase Projects that require physical delivery, will be asked to provide a shipping address.

Sellers are responsible for all shipping arrangements once the Buyer provides the shipping address.

Flexi Future does not handle or guarantee shipping, tracking, quality, and condition of items or their delivery and shall not be responsible or liable for any damages or other problems resulting from shipping.

A tracking number is a great way to avoid disputes related to shipping. We require entering the tracking number if available in the Order Page when delivering your work.

5. Buyers

5.1 Basics

You may not offer direct payments to Sellers using payment systems outside of the Flexi Future platform.

Flexi Future retains the right to use all delivered work that the user has agreed to include and is published as part of a review, and Logo Designs for Flexi Future marketing and promotional purposes.

Buyers may request a specific service from the Brief feature. Services requested on Flexi Future must be an allowed service on Flexi Future. Please click here for guidelines on approved services. Users should refrain from using the Brief feature for any purpose other than looking for services on Flexi Future.

When placing an order on the Flexi Future platform you may only use funds that were obtained from legal sources and are not, directly or indirectly, connected to any unlawful or fraudulent activities.

5.2 Purchasing

Please refer to the Payment Terms for making Payments through the Flexi Future platform and to learn about fees and taxes.

Buyers can request a Custom Order which addresses specific Buyer requirements, and receive a Custom Offer from Sellers through the site.

You may not offer Sellers to pay, or make payment using any method other than through the FlexiFuture.com site. In case you have been asked to use an alternative payment method, please report it immediately to Customer Support here.

5.3 Recommendation System

We make personalized recommendations of content to our users in order to enhance the experience on Flexi Future. To learn more about Flexi Future's Recommendation System, see here.

Once payment is confirmed, your order will be created and given a unique Flexi Future order number (#FO).

Sellers must deliver completed files and/or proof of work using the Work Submit

button (located on the Order page) according to the service that was purchased and advertised on their Project.

The Work Submit button may not be abused by Sellers to circumvent Order guidelines described in these Terms. Using the “Work Submit” button when an Order was not fulfilled may result in a cancellation of that Order after review, affect the Seller’s rating and result in a warning to Seller.

An Order is marked as Complete after it is marked as Delivered and then accepted by a Buyer. An Order will be automatically marked as Complete if not accepted and no request for modification was submitted within 3 days after the Order was marked as Delivered. The Buyer may extend such period by up to 5 additional days.

We encourage our Buyers and Sellers to try and settle conflicts amongst themselves. If for any reason this fails after using the Resolution Center or if you encounter non-permitted usage on the Site, users can contact Flexi Future's Customer Support department for assistance here. For more information about disputes, Order cancellations and refunds please refer to the Payment Terms.

A milestone (on an Order with milestones) is marked as "Complete" after it is delivered by the Seller and then accepted by the Buyer. A milestone will be automatically marked as "Complete" if no acceptance or request for modification were submitted within 8 days after being marked as Delivered, however, in such case the Order will be stopped and all further milestones will not start. Once a milestone is delivered and accepted, Buyers may choose to either continue with the Order and pay for the next milestone, or to stop the Order. If Buyer does not pay for the next milestone within 10 days of acceptance of previous milestones, the Order under the next milestones will not start. Please note that if you choose to stop the future milestones, the current ordered milestone will not be cancelled.

Certain Projects that offer local services might require Buyers and Sellers to meet in person in order for the Seller to perform the service. In such cases, users should note that Flexi Future does not guarantee the behavior, conduct, safety, suitability or ability of either Buyers or Sellers. Both Buyers and Sellers agree that the entire risk arising out of their meeting and/or their use or performance of local services remains solely with them, and Flexi Future has no responsibility or liability related to any local services provided by the Sellers. In the event that the service is performed on the Buyers’ premises, Buyers are encouraged to maintain proper insurance policies to cover their liability as the premise owner. Flexi Future’s Terms remain applicable to Orders that are performed outside of the marketplace (including, among others, the below restrictions on Unlawful Use, Inappropriate Behavior & Language, and Targeted Abuse).

When a Buyer orders a Project, the Seller is notified by email as well as notifications on the site while logged into the account.

Sellers are required to meet the delivery time they specified when creating their Project. Failing to do so will allow the Buyer to cancel the Order when an Order is marked as late and may harm the Seller's level.

Sellers must send completed files and/or proof of work using the Deliver Completed Work button (located on the Order page) to mark the Order as "Delivered".

Users are responsible for scanning all transferred files for viruses and malware. Flexi Future will not be held responsible for any damages which might occur due to site usage, use of content or files transferred.

Buyers may use the "Request Revisions" feature located on the Order Page while an Order is marked as Delivered if the delivered materials do not match the Seller's description on their Project page or they do not match the requirements sent to the Seller at the beginning of the order process.

Reviews provided by Buyers are an essential part of Flexi Future's rating system. To Learn more about Flexi Future’s review system, please see here.

Reviews will not be removed unless there are clear violations of our Terms.

To prevent any misuse of our review system, all reviews must come from legitimate and eligible orders, as further detailed here. Purchases arranged, determined to artificially enhance Seller ratings, or to abuse the Site, may result in a permanent suspension of all related accounts.

Withholding the delivery of services, files, or information required to complete the Project’s service with the intent to gain favorable reviews or additional services is prohibited. Sellers may not solicit the removal of feedback reviews from their Buyers through mutual cancellations.

Once both Seller and Buyer have completed their reviews, or the applicable review period has passed, all posted reviews are made public.

Work Samples are added to a Seller's Live Portfolio on their Project page if the Buyer chooses to publish the Work Sample while providing a public feedback review. Work Samples are the delivered images and videos sent to a Buyer in a delivery message.

Flexi Future enables people around the world to create, share, sell and purchase nearly any service they need at an unbeatable value. Services offered on Flexi Future reflect the diversity of an expanding Project economy. Members of the Flexi Future community communicate and engage through orders, social media, and on Flexi Future’s Community Forums.

Flexi Future maintains a friendly, community spirited, and professional environment. Users should keep to that spirit while participating in any activity or extensions of Flexi Future. This section relates to the expected conduct users should adhere to while interacting with each other on Flexi Future.

To report a violation of our Terms, User Misconduct, or inquiries regarding your account, please contact our Customer Support team here.

Requesting or providing email addresses, third party messaging applications, telephone numbers or any other personal contact details to communicate outside of Flexi Future in order to circumvent or abuse the Flexi Future messaging system or Flexi Future platform is not permitted.

Any necessary exchange of personal information required to continue a service may be exchanged within the Order Page.

Flexi Future does not provide any guarantee of the level of service offered by Sellers to Buyers. You may use the dispute resolution tools provided to you in the Order Page.

Flexi Future does not provide protection for users who interact outside of the Site.

All information and file exchanges must be performed exclusively on the Site.

Rude, abusive, or improper language, and violent or threatening messages will not be tolerated and may result in an account warning or the suspension/removal of your account.

You undertake not to discriminate against any other user based on gender, race, age, religious affiliation, sexual orientation or otherwise and you acknowledge that such discrimination may result in the suspension/removal of your account.

Users may not submit proposals or solicit parties introduced through Flexi Future to contract, engage with, or pay outside of Flexi Future.

Users with the intention to defame competing Sellers by ordering from competing services will have their reviews removed or further account status related actions determined by review by our Trust & Safety team.

Users are to refrain from spamming or soliciting previous Buyers or Sellers to pursue removing/modifying reviews or cancelling orders that do not align on Order Cancellation or Feedback policies.

Users may report Projects that may be in violation of Flexi Future’s Terms based on the reported Project’s replicated similarity to pre-existing services (copycat Projects) through our reporting system or to Customer Support.

Sellers warrant that any content included in their Projects is original work conceived by the Seller and does not infringe any third party rights, including, without limitation, copyrights, trademarks or service marks. In the event that certain music or stock-footage media are incorporated within the Projects, Sellers represent and warrant that they hold a valid license to use such music and/or footage and to include them in the Projects.

Flexi Future will respond to clear and complete notices of alleged copyright or trademark infringement. To learn how to report our IP violations click here. If you are reporting copyright under DMCA or if you are reporting trademark infringement, see our designated Intellectual Property Claims Policy here.

If you come across any content that may violate our Terms and/or our Community Standards, you should report it to us through the appropriate channels created to handle those issues as outlined in our Terms. All cases are reviewed by our Trust & Safety team. Our decision, among others, may rely on the information that you provided to us. To protect individual privacy, the results of the investigation are not shared. You can review our Privacy Policy for more information. Any misuse of our reporting system, as further detailed here, may result in restriction or a permanent suspension of the related accounts.

Users may receive a warning to their account for violations of our Terms or any user misconduct reported to our Trust and Safety team. A warning will be sent to the user's email address and will be displayed for such user on the Site. Warnings do not limit account activity, but can result in your account being placed on hold from progress in the leveling system, excluding your account from participation in the leveling system, affect your eligibility to certain benefits and tools, remove your Projects from our listings or lead your account to becoming permanently disabled.

If we have taken action against a user's account or a Project(s), for the violation of our Terms, we will send the user an email explaining the reasons and basis for such actions as well as their options regarding an additional review. For more information see our Content Moderation, Notices and Appeals section.

Adult Services & Pornography - Flexi Future does not allow any exchange of adult oriented or pornographic materials and services.

Inappropriate Behavior & Language - Communication on Flexi Future should be friendly, constructive, and professional. Flexi Future condemns bullying, harassment, and hate speech towards others. We allow users a medium for which messages are exchanged between individuals, a system to rate orders, and to engage on larger platforms such as our Community Forum and Social Media pages.

Phishing and Spam - Members’ security is a top priority. Any attempts to publish or send malicious content with the intent to compromise another member’s account or computer environment is strictly prohibited. Please respect our members privacy by not contacting them with offers, questions, suggestions or anything which is not directly related to their Projects or orders.

Privacy & Identity - You may not publish or post other people's private and confidential information. Any exchange of personal information required for the completion of a service must be provided in the Order Page. Sellers further confirm that whatever information they receive from the Buyer, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the Buyer. Any users who engage and communicate off of Flexi Future will not be protected by our Terms of Service.

Authentic Flexi Future Profile - You may not create a false identity on Flexi Future, misrepresent your identity, create a Flexi Future profile for anyone other than yourself (a real person), or use or attempt to use another user’s account or information; Your profile information, including your description, skills, location, etc., must be accurate and complete and may not be misleading, illegal, offensive or otherwise harmful. Flexi Future reserves the right to require users to go through a verification process in order to use the Site (whether by using ID, phone, camera, register excerpts, documents, etc.).

Intellectual Property Claims - Flexi Future will respond to clear and complete notices of alleged copyright or trademark infringement, and/or violation of third party’s terms of service. Our Intellectual Property claims procedures can be reviewed here.

Fraud / Unlawful Use - You may not use Flexi Future for any unlawful purposes or to conduct illegal activities.

Multiple Accounts - To prevent fraud and abuse, users are limited to one active Flexi Future account and one active Flexi Future Pro account. Any additional account determined to be created to circumvent guidelines, promote competitive advantages, or mislead the Flexi Future community will be disabled. Mass account creation may result in disabling of all related accounts. Note: any violations of Flexi Future’s Terms may be a cause for permanent suspension of all accounts.

Targeted Abuse - We do not tolerate users who engage in targeted abuse or harassment towards other users on Flexi Future. This includes creating new multiple accounts to harass members through our message or ordering system.

Selling Accounts - You may not buy or sell Flexi Future accounts.

We encourage our Buyers and Sellers to try and settle conflicts amongst themselves. If for any reason this fails after using the Resolution Center or if you encounter non-permitted usage on the Site, users can contact Flexi Future's Customer Support department for assistance here. For more information about disputes, Order cancellations and refunds please refer to the Payment Terms.

Flexi Future is generally not obligated to proactively check the content posted by users for its legality or compatibility with Terms. We are nonetheless entitled to carry out voluntary checks on our own initiative to identify and determine illegal or incompatible content and to take appropriate measures. We may take appropriate actions if we find, or are notified of, a violation of the Terms. For more information on our content moderation processes, see here.

If Flexi Future takes action concerning you, your account or content, you can file a complaint against this decision. You may also file a complaint if you disagree with our decision following a notice you submitted. In both cases ,the deadline for submitting a complaint is six months following the notification of the respective decision to you. You may file a complaint by contacting our Customer Support. Please explain in your complaint why you believe we should reverse our decision.

We will handle complaints in a timely, non-discriminatory, diligent, and objective manner and will reverse our decision if we come to the conclusion that it has been taken erroneously.

If you have your place of establishment or are located in the European Economic Area (EEA), you may select a out-of-court dispute settlement bodies that have been certified in accordance with Art. 21 (3) of the EU Digital Services Act ("Dispute Settlement Body") to resolve disputes relating to our decisions concerning content you uploaded or notices you submitted, including complaints that our internal complaint-handling system did not resolve.

We reserve the right to refuse to cooperate with the selected Dispute Settlement Body if: (i) the respective dispute has already been resolved or is already subject to an ongoing procedure before the competent court or before another competent Dispute Settlement Body; or (ii) the six-months period from notification of our decision to you has expired without you filing a complaint through our internal complaint-handling or addressing the Dispute Settlement Body.

The decisions of Dispute Settlement Bodies are not binding on either party.

The Site, including its general layout, look and feel, design, information, content and other materials available thereon, is exclusively owned by Flexi Future and protected by copyright, trademark, and other intellectual property laws. Flexi Future®, Project® and Projects® are all registered trademarks owned exclusively by Flexi Future. Users have no right, and specifically agree not to do the following with respect to the Site or any part, component or extension of the Site (including its mobile applications): (i) copy, transfer, adapt, modify, distribute, transmit, display, create derivative works, publish or reproduce it, in any manner; (ii) reverse assemble, decompile, reverse engineer or otherwise attempt to derive its source code, underlying ideas, algorithms, structure or organization; (iii) remove any copyright notice, identification or any other proprietary notices; (iv) use automation software (bots), hacks, modifications (mods) or any other unauthorized third-party software designed to modify the Site; (v) attempt to gain unauthorized access to, interfere with, damage or disrupt the Site or the computer systems or networks connected to the Site; (vi) circumvent, remove, alter, deactivate, degrade or thwart any technological measure or content protections of the Site; (vii) use any robot, spider, crawlers or other automatic device, process, software or queries that intercepts, “mines,” scrapes or otherwise accesses the Site to monitor, extract, copy or collect information or data from or through the Site, or engage in any manual process to do the same, (viii) introduce any viruses, trojan horses, worms, logic bombs or other materials that are malicious or technologically harmful into our systems, (ix) use the Site in any manner that could damage, disable, overburden or impair the Site, or interfere with any other users’ enjoyment of the Site or (x) access or use the Site in any way not expressly permitted by the Terms. Users also agree not to permit or authorize anyone else to do any of the foregoing.

Except for the limited right to use the Site according to these Terms of Service, Flexi Future owns all right, title and interest in and to the Site (including any and all intellectual property rights therein) and you agree not to take any action(s) inconsistent with such ownership interests. We reserve all rights in connection with the Site and its content (other than UGC) including, without limitation, the exclusive right to create derivative works.

To the extent that you provide Flexi Future with any comments, suggestions or other feedback regarding the Site, as well as other Flexi Future products or services (collective, the “Feedback”), you will be deemed to have granted Flexi Future an exclusive, royalty-free, fully paid up, perpetual, irrevocable, worldwide ownership rights in the Feedback. Fiverr is under no obligation to implement any Feedback it may receive from users.

Sellers should recognize that there might be a need for Buyers to disclose certain confidential information to be used by Sellers for the purpose of delivering the ordered work, and to protect such confidential information from unauthorized use and disclosure. Therefore, Sellers agree to treat any information received from Buyers as highly sensitive, top secret and classified material. Without derogating from the generality of the above, Sellers specifically agree to (i) maintain all such information in strict confidence; (ii) not disclose the information to any third parties; (iii) not use the information for any purpose except for delivering the ordered work; and (vi) not to copy or reproduce any of the information without the Buyer’s permission.

User Generated Content ("UGC") refers to the content uploaded by users as opposed to content created by the Site. All content uploaded to the Site by our users (Buyers and Sellers) is User Generated Content. Flexi Future does not proactively check UGC for appropriateness, violations of copyright, trademarks, other rights or violations and the user uploading/creating such content shall be solely responsible for it and the consequences of using, disclosing, storing, or transmitting it. By uploading to, or creating content on, the Site, you represent and warrant that you own or have obtained all rights, licenses, consents, permissions, power and/or authority, necessary to use and/or upload such content and that such content or the use thereof in the Site does not and shall not (a) infringe or violate any intellectual property, proprietary or privacy, data protection or publicity rights of any third party; (b) violate any applicable local, state, federal and international laws, regulations and conventions; and/or (c) violate any of your or third party’s policies and/or terms of service. We invite everyone to report violations together with proof of ownership as appropriate. Violating content may be removed or disabled. To learn more on our reporting tools, see here.

Furthermore, Flexi Future is not responsible for the content, quality or the level of service provided by the Sellers (even if they are Pro Freelancers, Top Rated Sellers, offer Promoted Projects or otherwise). We provide no warranty with respect to the Projects, their delivery, any communications between Buyers and Sellers. We encourage users to take advantage of our rating system, our community and common sense in choosing appropriate services.

By offering a service, the Seller undertakes that they have sufficient permissions, rights and/or licenses to provide, sell or resell the service that is offered on Flexi Future. Sellers advertising online their Project or Logo Design created through the Logo Maker must comply with laws and terms of service of the advertising platform or relevant website used to advertise. Failing to do so may result in removal of the Project or Logo Design from the Logo Maker, as applicable, and may lead to the suspension of Seller's account.

For specific terms related to Intellectual Property rights and for reporting claims of copyright infringement (DMCA notices) or trademark infringement - please see our Intellectual Property Claims Policy which forms an integral part of the Terms. Note that it is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers.

Ownership and limitations: When purchasing a Project on Flexi Future, unless clearly stated otherwise on the Seller's Project page/description, when the work is delivered, and subject to payment, the Buyer is granted all intellectual property rights, including but not limited to, copyright in the work delivered from the Seller, and the Seller waives any and all moral rights (to the extent permitted by applicable law) therein. Accordingly, the Seller expressly assigns to the Buyer the copyright in the delivered work. All transfer and assignment of intellectual property to the Buyer shall be subject to full payment for the Project, and the delivery may not be used if payment is cancelled for any reason. For removal of doubt, in custom created work (such as art work, design work, report generation etc.), the delivered work and its copyright shall be the exclusive property of the Buyer and, upon delivery, the Seller agrees that it thereby, pursuant to the Terms, assigns all right, title and interest in and to the delivered work to the Buyer. Some Projects (including for custom created work) charge additional payments (through Project Extras) for a Commercial Use License. This means that if you purchase the Project for personal use, you will own all rights you require for such use, and will not need the Commercial Use License. If you intend to use it for any charge or other consideration, or for any purpose that is directly or indirectly in connection with any business, or other undertaking intended for profit, you will need to buy the Commercial Use License through a Project Extra and will have broader rights that cover your business use.

For Voice Over Projects, when the work is delivered, and subject to payment, the Buyer is purchasing basic rights (which means the Buyer is paying a one time fee allowing them to use the work forever and for non-commercial purposes). If you intend to use the Voice Over to promote a product and/or service (with the exception of paid marketing channels), you will need to purchase the Commercial Rights (Buy-Out) through Project Extra. If you intend to use the Voice Over in radio, television and internet commercials, you will need to purchase the Full Broadcast Rights (Buy-Out) through Project Extra. For further information on the type of buy-outs, please read below.

Furthermore, users (both Buyers and Sellers) agree that unless they explicitly indicate otherwise, the content users voluntarily create/upload to Flexi Future, including Project texts, photos, videos, usernames, user photos, user videos and any other information, including the display of delivered work, may be used by Flexi Future for no consideration for marketing purposes and/or other purposes relevant for the operation and function of the Site.

When purchasing a Voice Over Project, the Seller grants you a non-commercial perpetual, exclusive, non-transferable, worldwide license to use the purchased Voice Over. This excludes any commercial use, including radio, television and internet commercial spots.

By purchasing a Commercial Rights (Buy-Out) with your order, in addition to the basic rights, the Seller grants you with a license to use the Voice Over for any commercial, promotional and non-broadcast purposes for such period agreed with the Seller (and unless agreed otherwise - in perpetuity). Commercial, promotional and non-broadcast purposes means any business related use for the creation of, or to promote a for-profit product or service (with the exception of paid marketing channels), such as (by way of example): explainer videos posted to company websites, social networks or email campaigns, audiobooks, podcast intros, and strictly excludes any illegal, immoral or defamatory purpose.

By purchasing a Full Broadcast Rights (Buy-Out) with your order, in addition to the Commercial Rights, the Seller grants you with a license for full broadcasting for such period agreed with the Seller (and unless agreed otherwise - in perpetuity). Full Broadcasting includes internet, radio, and TV "paid channels", such as (by way of example), television commercials, radio commercials, internet radio, and music/video streaming platforms, and strictly excludes any illegal, immoral or defamatory purpose.

This Buy-Out is subject to Flexi Future's Terms. There is no warranty, express or implied, with the purchase of this delivery, including with respect to fitness for a particular purpose. Neither the Seller nor Fiverr will be liable for any claims, or incidental, consequential or other damages arising out of this license, the delivery or your use of the delivery.

By purchasing a “Commercial Use License” with your Project Order, the Seller grants you a perpetual, exclusive, non-transferable, worldwide license to use the purchased delivery for Permitted Commercial Purposes. For the avoidance of doubt, the Seller retains all ownership rights. “Permitted Commercial Purposes” means any business related use, such as (by way of example) advertising, promotion, creating web pages, integration into product, software or other business related tools etc., and strictly excludes any illegal, immoral or defamatory purpose. This License is subject to Flexi Future’s Terms. There is no warranty, express or implied, with the purchase of this delivery, including with respect to fitness for a particular purpose. Neither the Seller nor Flexi Future will be liable for any claims, or incidental, consequential or other damages arising out of this license, the delivery or your use of the delivery.

YOUR USE OF THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, PROVIDED THAT WE HAVE ACTED WITH REASONABLE PROFESSIONAL DILIGENCE. NEITHER FIVERR NOR ANY PERSON ASSOCIATED WITH FLEXI FUTURE MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SITE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Certain user-generated content on the Site has been translated for your convenience using translation softwares powered by Google. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Such translations are provided as a service to users of the Site, and are provided "as is". No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of such translations made from English into any other language. Some user-generated content (such as images, videos, Flash, etc.) may not be accurately translated or translated at all due to the limitations of the translation software.

Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement.

The official text is the English version of the Site. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes. If any questions arise related to the accuracy of the information contained in the translated content, please refer to the English version of the content which is the official version.

PROVIDED THAT WE HAVE ACTED WITH REASONABLE PROFESSIONAL DILIGENCE, IN NO EVENT WILL FLEXI FUTURE, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

The term “Affiliate” referred to herein, is an entity that, directly or indirectly, controls, or is under the control of, or is under common control with Flexi Future, where control means having more than fifty percent (50%) voting stock or other ownership interest or the majority of voting rights of such entity.

Flexi Future reserves the right to put any account on hold or permanently disable accounts due to breach of the Terms, including low quality services or deliveries, or due to any illegal or inappropriate use of the Site or services.

Violation of Flexi Future's Terms may get your account permanently disabled.

Users with disabled accounts will not be able to sell or buy on Flexi Future and related content may be removed. Please refer to the Terms, in particular the Content Moderation, Notices and Appeals section, for your rights to object to our decisions, or contact our Customer Support team for more information surrounding the violation and status of your account.

Users may also deactivate their account with Flexi Future at any time from their account settings. Users that deactivate their account will still be responsible for any outstanding payment obligations. For more information, see "How to deactivate or permanently delete your account".

Any provisions of the Terms that relate to the relation between a Seller and a Buyer regarding Orders on Flexi Future will remain in effect even after you deactivate your account, or after your access to Flexi Future is disabled.

Users have the option to enable account Security features to protect their account from any unauthorized usage.

Users must be able to verify their account ownership through Customer Support by providing materials that prove ownership of that account.

Flexi Future may make changes to these Terms from time to time. When these changes are made, Flexi Future will make a new copy of the Terms available on the respective page.

You understand and agree that if you use Flexi Future after the date on which the Terms have changed, Flexi Future will treat your use as acceptance of the updated Terms. If you do not agree to the changes of the Terms, you will have to deactivate your account. For more information, see "How to deactivate or permanently delete your account".

Flexi Future may change these Terms due to changes in the Site, the Site's policies, the services and in the usual course of developing our product, changes in any relevant feature or functionality of the Site, changes in circumstances beyond our reasonable control, to adapt to new technologies, and to address changes in law and regulatory requirements as well as security and fraud issues.

To the fullest extent possible pursuant to applicable law, you agree to defend, indemnify, and hold Flexi Future harmless, including its officers, directors, or shareholders, employees, affiliates and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs, debt and expenses (including attorneys’ fees) arising from: (1) your violation of any of these Terms or any other Flexi Future Terms, policies and standards; (2) your violation of any third-party right, including any intellectual property right, access rights, property, or privacy right; and/or (3) any other type of claim that your Project Page and/or Projects and/or your use of the Site or services caused to a third party, provided that Flexi Future acts with reasonable professional diligence. Flexi Future reserves the right to handle its legal defense however it deems fit—even if you are indemnifying Flexi Future—in which case you agree to cooperate with Flexi Future so it can execute its strategy.

If any part of the Terms is found to be unenforceable, that part will be limited to the minimum extent necessary so that the Terms will otherwise remain in full force and effect. Flexi Future’s failure to enforce any part of the Terms is not a waiver of its right to later enforce that or any other part of the Terms.

Our Terms constitute the entire agreement concerning the subject matter therein, and supersede any other agreement regarding the Site or services.

Any heading, caption or section title contained herein, and/or any explanation or summary columns, is provided only for convenience, and in no way alters and/or amend the provisions within the Terms nor shall it legally bind us in any way.

The original language of the Terms is English. Flexi Future makes this translation available for convenience only. In case of conflicts between the original English version and any translation, the English version shall prevail. For consumers only, if you are residing in the EEA, the interpretation more favorable with the consumer shall prevail.